Refund Policy

At ClearWatch™, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a 30-day refund policy from the date your order is delivered.

Eligibility for Returns

To qualify for a refund:

• The item must be returned within 30 days of delivery
• The item must be unused and in its original condition
• The item should be returned in its original packaging whenever possible
• Proof of purchase must be provided

Returns that do not meet these requirements may not be eligible for a refund.

Return Requests

To request a return, please contact us through the contact page on our website and provide your order number along with the reason for the return.

Once approved, return instructions will be provided.

Refund Processing

After the returned item is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds will be issued to the original payment method used during checkout.

Please allow several business days for your financial institution to process the refund.

Return Shipping Costs

Customers are responsible for return shipping costs unless:

• The wrong item was received
• The item arrived damaged
• The item has a verified manufacturing defect

Original shipping charges are non-refundable unless the return is due to our error.

Non-Refundable Items

The following items may not be eligible for refunds:

• Gift cards
• Clearance or final sale items
• Products returned in used or damaged condition not caused by shipping
• Returns requested after the 30-day return period